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Service & Support
With us, your heating system is in the capable hands.
We take care of maintenance, repairs, malfunctions and spare parts for all Hargassner / Gilles boilers.
Only authorised and trained service partners are entitled to use the Hargassner / Gilles quality seal below.
Look out for these when you chose a company to service your boiler!
Direct from the Manufacturer
Our Services
- Service contracts tailored to your requirement, e.g.
- Full annual service
- Light interim service
- Turnaround service (poultry farms, etc.)
- Full technical support
- Only authorised and trained engineers
- A highly professional boiler service and maintenance
- Chimney sweeping
- System water sampling and filtration
- Flue gas analyses for output optimisation
- Remote monitoring and reporting (if possible)
- On-site operator training
- Official HARGASSNER / GILLES spare parts
- New installations or boiler replacement
Service / Support contact details
Contact us
You can contact us by phone or send us an e-mail.
Hargassner Biomass Heating Ltd
During our main office business hours
Monday-Friday
8am – 4:30pm
+44 (0) 1432 513777
[email protected]
Out-of-hours emergency number:
+44 (0) 7391 590 689
Call us for servicing your boiler or if you need immediate assistance.
To continue to claim the RHI biomass boiler operator have to carry out annual maintenance on their biomass boilers in order to increase efficiency and improve air quality emissions. The ideal time to ensure that your heating system receives a comprehensive annual service is when the heating season comes to an end you will benefit through lower costs as a result of economical energy consumption if the heating system works in the best order and your RHI payment is guaranteed.
According to the valid technical instructions for fire prevention in automatic wood burning systems heating systems must be regularly inspected, serviced and checked by experts meaning authorised and trained engineers.
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